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LAconnect Solutions Suite - Hosting
Adaro host the LAconnect solution at Rackspace, JBoss specialists and Red Hat’s premier hosting partner. Rackspace provides a robust solution that meets all technical, security and commercial requirements. There are more Red Hat certified engineers at Rackspace than any other specialist hosting facility in the UK.
The solution includes the latest and most appropriate hardware (including firewall, load balancer, web servers, database servers, fully managed backup, onsite data retention, high bandwidth and all appropriate software licenses).
Data Centre Facilities and Rackspace Network: Rackspace provides the world-class infrastructure necessary to keep your servers up and running uninterrupted around the clock. The London data centres are all engineered with fully redundant connectivity, power and HVAC to avoid any single point of failure, and are staffed 24 x 7 by highly trained technical support staff. Security of your mission critical Internet operations is of paramount importance. Multiple levels of security are employed to ensure that only data centre Operations Engineers are physically allowed near your routers, switches and servers.
Security features
- No public access – Public access to Rackspace data centres is strictly forbidden.
- Video Surveillance – Each data centre facility is monitored 24 hours per day via live video surveillance.
- Onsite security personnel – Onsite security personnel monitor each data centre building 24 hours per day, seven days per week.
- Biometric security – Biometric hand scanners are used to restrict access to each data centre
- Pass cards – Access to each facility is also restricted to those who hold a Rackspace pass card.
Power systems: The data centres get their power from commercial utility underground conduits with a 10 minute battery backup in the event of failure. Additionally, we also have multiple diesel generators with full-load capability and 36 hours of fuel supply on standby to provide long-term power in the event of an emergency.
UPS Systems: The power systems are designed to run uninterrupted even in the unlikely event of a total power outage. All staging and production systems in your hosting environment are fed with conditioned UPS power that will run if utility power fails. Our UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails.
Diesel Generator Systems: Our onsite diesel generators will automatically start in the event of a power surge or power system failure. The power subsystems are designed to cut over immediately with no interruption in the event of a power failure. Our power systems and our generator systems are regularly tested to ensure that they will function properly in the event of a power system failure.
The Rackspace Network has been engineered from the ground up to accommodate the high availability demands of outsourced solutions.
Connectivity: Rackspace provides a fully resilient and redundant network infrastructure on which to house your mission critical Internet based operations. Our entirely switched network employs Cisco 6500 chassis based switches running Hot Standby Routing Protocol, HSRP (N+1 hot failover) to ensure that data can be routed even in the event of device or link failure. Internet connectivity is provided via multiple links to Tier 1 bandwidth providers which, coupled with our Cisco powered infrastructure, enables us to maintain 100% network availability.
BGP4 Routing: Rackspace runs the Border Gateway Protocol (BGP4) for best case routing. Each packet is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.
Guaranteed Packet Delivery: Typical peering arrangements rarely include Service Level Agreements (SLAs) meaning that no one is accountable for lost packets at congested exchange points. To ensure network integrity, Rackspace has put Service Level Agreements in place with our various bandwidth suppliers and this enables us to guarantee that all packets will leave our network at full speed.
Bandwidth Utilisation: The Rackspace UK Network is currently at approximately 20% capacity at peak times, which allows us to accommodate even the largest spikes in traffic. As network utilisation reaches 30% we will automatically add more network capacity to ensure that our customers never experience network degradation, even if one of our providers has an outage.
Network Providers: Sprint, Verizon, Abovenet , Tiscali, Level 3, Cable and Wireless and LINX
The LAconnect range of solutions provides everything a Local Authority needs for a complete management solution delivering collaborative cross agency information sharing with frontline practitioners and simple integration with any Local Authority or Partner Organisation data sources.
Check out the news at the LAconnect Community website: www.laconnect.org.uk!
For further information please send an email to info@adarosoftware.com